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Custom Options in KOVA

Submitting a COR ONLY after approval by the Sales Manager

  1. After making customer selections in a worksheet or sales order, save the worksheet by clicking
  2. After saving the worksheet you should now see a “Custom” tab at the top of the configurator screen; Click on the “Custom” tab and select “New Custom Selection”

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  3. A Custom Option Window will appear, and the following information will need to be A custom option request will need to be submitted for each request.
    1. Custom Option Name
    2. Description
    3. Notes (only for internal purposes will not print on documents)
      1. Note if there will be any attachments added to the custom option request for pricing (see step 7 for instructions on how to attach a sketch/image to the custom option request)
    4. Select the “Custom” category from the dropdown menu or “Oh wait, there’s more”
    5. Select the “Custom” location from the dropdown menu or “clover & hive”
    6. NOTE: The contingency box should never be checked
    7. Never put a price or deposit

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  4. Click the save button at the bottom of the Custom Option screen
  5. You will be prompted to submit the custom option request. Click “Yes.”
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  6. You will be asked if you would like to submit another custom option request
    1. If yes, click “Yes” and repeat steps 3-5
    2. If no, click “No”
  7. Several things occur when a custom option request is submitted:
    1. You will now see a “Custom” category in the sales configurator with the custom option(s)
      1. The custom option(s) will remain grayed out and unelectable until they have been priced
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  8. In order to provide Purchasing with as much information as possible to price the COR request, it may be necessary to attach a sketch or other document to the Custom Option request:
    1. Navigate to Sales -> Custom Options and select the Custom Option
    2. Click the attachments icon in the “Links” section of the Custom Option screen
    3. Drag and drop a file into the “Drop files here” box at the top of the screen or click the “Upload” icon to choose a file to upload
  9. Make sure to collect any necessary fees for the COR
  10. Save and submit the change order for